Benetas Gladswood Lodge
15 Waxman Parade, Brunswick West VIC 3055
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Benetas Gladswood Lodge side by side with other options near Brunswick West: ratings, room availability signals, and the questions worth asking on a tour.
We will put Benetas Gladswood Lodge at the top of a shortlist beside the other options near Brunswick West, and can introduce you to the home if you would like.
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What residents say about Benetas Gladswood Lodge
These are not online reviews. The Australian Government interviews residents of Benetas Gladswood Lodge face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Feels safe: 100% said always, against a national average of 78%.
Where residents rate it lower
- Staff know what they are doing: 0% said always, against a national average of 44%. Worth asking about on a visit.
- Well run: 8% said always, against a national average of 46%. Worth asking about on a visit.
- Concerns followed up: 17% said always, against a national average of 48%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 58% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 58% | 100% always or mostly | 69% |
| Do you feel safe here? | 100% | 100% always or mostly | 78% |
| Do you get the care you need? | 58% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 0% | 100% always or mostly | 44% |
| Do you feel at home here? | 42% | 92% always or mostly | 64% |
| Do staff explain things to you? | 25% | 83% always or mostly | 46% |
| Do staff follow up when you raise something? | 17% | 84% always or mostly | 48% |
| Do you have a say in your daily life? | 75% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 50% | 100% always or mostly | 60% |
| Is this place well run? | 8% | 83% always or mostly | 46% |
| Do you like the food here? | 8% | 58% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Benetas Gladswood Lodge compares
Benetas Gladswood Lodge holds an overall Star Rating of 4 out of 5. That is above the VIC average of 3.84, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 35 funded places it is smaller than most (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is quality measures at 3, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Benetas Gladswood Lodge | National average |
|---|---|---|
| Residents' experience | 3 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 5 | 3.25 |
| Quality measures | 3 | 3.04 |
Other homes near Benetas Gladswood Lodge
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Benetas Gladswood Lodge, with their official ratings beside them. None of them currently rate higher than Benetas Gladswood Lodge.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Estia Health Brunswick | Brunswick West | 0.4 km | 4 | 60 |
| Doutta Galla Queens Park Aged Care Facility | Moonee Ponds | 0.9 km | 4 | 45 |
| Arcare Essendon | Essendon | 1.2 km | 4 | 121 |
| Mercy Place Parkville | Parkville | 2 km | 3 | 140 |
| Craigcare Moonee Ponds | Moonee Ponds | 2.1 km | 4 | 138 |
| Hope Aged Care Brunswick | Brunswick | 2.3 km | 4 | 110 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Benetas Gladswood Lodge
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Benetas Gladswood Lodge with Estia Health Brunswick
See all Anglican Aged Care Services Group homes and services
See all aged care homes in Brunswick West
Common questions about Benetas Gladswood Lodge
What is the Star Rating of Benetas Gladswood Lodge?
Benetas Gladswood Lodge has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Benetas Gladswood Lodge located?
Benetas Gladswood Lodge is at 15 Waxman Parade, Brunswick West, VIC 3055. You can see every other home nearby on our Brunswick West page.
How many residents does Benetas Gladswood Lodge have?
Benetas Gladswood Lodge has 35 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Benetas Gladswood Lodge?
Benetas Gladswood Lodge is operated by Anglican Aged Care Services Group (religious). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Benetas Gladswood Lodge?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Benetas Gladswood Lodge side by side with other options near Brunswick West, free.