Bolton Clarke Centaur
21 West Terrace, Caloundra QLD 4551
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Bolton Clarke Centaur side by side with other options near Caloundra: ratings, room availability signals, and the questions worth asking on a tour.
We will put Bolton Clarke Centaur at the top of a shortlist beside the other options near Caloundra, and can introduce you to the home if you would like.
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What residents say about Bolton Clarke Centaur
These are not online reviews. The Australian Government interviews residents of Bolton Clarke Centaur face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Encouraged to be independent: 88% said always, against a national average of 60%.
- Concerns followed up: 69% said always, against a national average of 48%.
- Staff are kind and caring: 88% said always, against a national average of 69%.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 81% | 93% always or mostly | 68% |
| Are staff kind and caring toward you? | 88% | 94% always or mostly | 69% |
| Do you feel safe here? | 81% | 100% always or mostly | 78% |
| Do you get the care you need? | 75% | 87% always or mostly | 65% |
| Do staff know what they are doing? | 44% | 75% always or mostly | 44% |
| Do you feel at home here? | 81% | 87% always or mostly | 64% |
| Do staff explain things to you? | 62% | 74% always or mostly | 46% |
| Do staff follow up when you raise something? | 69% | 88% always or mostly | 48% |
| Do you have a say in your daily life? | 81% | 93% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 88% | 100% always or mostly | 60% |
| Is this place well run? | 56% | 81% always or mostly | 46% |
| Do you like the food here? | 25% | 63% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Bolton Clarke Centaur compares
Bolton Clarke Centaur holds an overall Star Rating of 4 out of 5. That is above the QLD average of 3.89, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 92 funded places it is about average in size (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is staffing at 4, which covers how much registered nurse and total care time each resident actually receives against the government's targets. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Bolton Clarke Centaur | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 4 | 3.25 |
| Quality measures | 5 | 3.04 |
Other homes near Bolton Clarke Centaur
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Bolton Clarke Centaur, with their official ratings beside them. None of them currently rate higher than Bolton Clarke Centaur.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Blue Care Caloundra Aged Care Facility | Caloundra | 0.1 km | Not yet rated | 114 |
| Caloundra Place Care Community | Dicky Beach | 1.6 km | Not yet rated | 69 |
| Blue Care Dicky Beach Aged Care Facility | Dicky Beach | 2 km | Not yet rated | 50 |
| Caloundra Adventist Retirement Village | Little Mountain | 2.5 km | 4 | 48 |
| Ozcare Caroline Chisholm | Currimundi | 3.1 km | 4 | 156 |
| Churches of Christ Little Mountain Aged Care Service | Little Mountain | 3.1 km | 4 | 96 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Bolton Clarke Centaur
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- How many registered nurse hours does each resident receive per day, and how does that compare with the government target? Ask to see the current roster.
- How often do you use agency staff rather than your own, and what is your staff turnover in the last year?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all Bolton Clarke homes and services
See all aged care homes in Caloundra
Common questions about Bolton Clarke Centaur
What is the Star Rating of Bolton Clarke Centaur?
Bolton Clarke Centaur has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Bolton Clarke Centaur located?
Bolton Clarke Centaur is at 21 West Terrace, Caloundra, QLD 4551. You can see every other home nearby on our Caloundra page.
How many residents does Bolton Clarke Centaur have?
Bolton Clarke Centaur has 92 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Bolton Clarke Centaur?
Bolton Clarke Centaur is operated by RSL Care RDNS Limited (charitable). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Bolton Clarke Centaur?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Bolton Clarke Centaur side by side with other options near Caloundra, free.