Frankston Nursing Home
8-12 Nolan Street, Frankston VIC 3199
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Frankston Nursing Home side by side with other options near Frankston: ratings, room availability signals, and the questions worth asking on a tour.
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What residents say about Frankston Nursing Home
These are not online reviews. The Australian Government interviews residents of Frankston Nursing Home face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2026 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Has a say: 92% said always, against a national average of 72%.
- Things are explained: 62% said always, against a national average of 46%.
- Feels like home: 77% said always, against a national average of 64%.
Where residents rate it lower
- Staff know what they are doing: 23% said always, against a national average of 44%. Worth asking about on a visit.
- Treated with respect: 54% said always, against a national average of 68%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 54% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 62% | 100% always or mostly | 69% |
| Do you feel safe here? | 85% | 85% always or mostly | 78% |
| Do you get the care you need? | 62% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 23% | 77% always or mostly | 44% |
| Do you feel at home here? | 77% | 92% always or mostly | 64% |
| Do staff explain things to you? | 62% | 77% always or mostly | 46% |
| Do staff follow up when you raise something? | 54% | 77% always or mostly | 48% |
| Do you have a say in your daily life? | 92% | 92% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 62% | 62% always or mostly | 60% |
| Is this place well run? | 46% | 77% always or mostly | 46% |
| Do you like the food here? | 38% | 69% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2026. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Frankston Nursing Home compares
Frankston Nursing Home holds an overall Star Rating of 4 out of 5. That is above the VIC average of 3.84, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 61 funded places it is about average in size (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is quality measures at 2, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Frankston Nursing Home | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 3 | 3.25 |
| Quality measures | 2 | 3.04 |
Other homes near Frankston Nursing Home
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Frankston Nursing Home, with their official ratings beside them. 1 of them currently rate higher.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Benetas St Paul's Terrace | Frankston | 2.2 km | 4 | 80 |
| Vasey RSL Care Frankston South | Frankston South | 2.3 km | 4 | 120 |
| Skye Lodge | Frankston | 2.7 km | Not yet rated | 140 |
| Regis Frankston | Frankston | 2.8 km | 3 | 106 |
| Village Baxter - Manor | Frankston South | 3.7 km | 5 | 64 |
| Forest Lodge Residential Aged Care | Frankston North | 3.9 km | 3 | 180 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Frankston Nursing Home
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Frankston Nursing Home with Benetas St Paul's Terrace
See all Merakis Enterprises Pty Ltd homes and services
See all aged care homes in Frankston
Common questions about Frankston Nursing Home
What is the Star Rating of Frankston Nursing Home?
Frankston Nursing Home has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Frankston Nursing Home located?
Frankston Nursing Home is at 8-12 Nolan Street, Frankston, VIC 3199. You can see every other home nearby on our Frankston page.
How many residents does Frankston Nursing Home have?
Frankston Nursing Home has 61 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Frankston Nursing Home?
Frankston Nursing Home is operated by Merakis Enterprises Pty Ltd (private incorporated body). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Frankston Nursing Home?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Frankston Nursing Home side by side with other options near Frankston, free.