Karlarra House
200 Forrest Circle, South Hedland WA 6722
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Karlarra House side by side with other options near South Hedland: ratings, room availability signals, and the questions worth asking on a tour.
We will put Karlarra House at the top of a shortlist beside the other options near South Hedland, and can introduce you to the home if you would like.
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What residents say about Karlarra House
These are not online reviews. The Australian Government interviews residents of Karlarra House face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Has a say: 92% said always, against a national average of 72%.
- Feels like home: 83% said always, against a national average of 64%.
- Well run: 58% said always, against a national average of 46%.
Where residents rate it lower
- Feels safe: 58% said always, against a national average of 78%. Worth asking about on a visit.
- Treated with respect: 50% said always, against a national average of 68%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 50% | 83% always or mostly | 68% |
| Are staff kind and caring toward you? | 58% | 91% always or mostly | 69% |
| Do you feel safe here? | 58% | 91% always or mostly | 78% |
| Do you get the care you need? | 67% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 50% | 92% always or mostly | 44% |
| Do you feel at home here? | 83% | 91% always or mostly | 64% |
| Do staff explain things to you? | 50% | 92% always or mostly | 46% |
| Do staff follow up when you raise something? | 42% | 67% always or mostly | 48% |
| Do you have a say in your daily life? | 92% | 92% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 67% | 92% always or mostly | 60% |
| Is this place well run? | 58% | 91% always or mostly | 46% |
| Do you like the food here? | 25% | 25% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Karlarra House compares
Karlarra House holds an overall Star Rating of 4 out of 5. That is above the WA average of 3.68, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 56 funded places it is about average in size (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is quality measures at 1, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Karlarra House | National average |
|---|---|---|
| Residents' experience | 3 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 5 | 3.25 |
| Quality measures | 1 | 3.04 |
Questions worth asking Karlarra House
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all aged care homes in South Hedland
Common questions about Karlarra House
What is the Star Rating of Karlarra House?
Karlarra House has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Karlarra House located?
Karlarra House is at 200 Forrest Circle, South Hedland, WA 6722. You can see every other home nearby on our South Hedland page.
How many residents does Karlarra House have?
Karlarra House has 56 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Karlarra House?
Karlarra House is operated by Western Australian Government (state government). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Karlarra House?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Karlarra House side by side with other options near South Hedland, free.