Laurina Lodge Hostel
1 ELEANOR Street, Heyfield VIC 3858
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Laurina Lodge Hostel side by side with other options near Heyfield: ratings, room availability signals, and the questions worth asking on a tour.
We will put Laurina Lodge Hostel at the top of a shortlist beside the other options near Heyfield, and can introduce you to the home if you would like.
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What residents say about Laurina Lodge Hostel
These are not online reviews. The Australian Government interviews residents of Laurina Lodge Hostel face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Things are explained: 77% said always, against a national average of 46%.
- Has a say: 100% said always, against a national average of 72%.
- Well run: 69% said always, against a national average of 46%.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 77% | 92% always or mostly | 68% |
| Are staff kind and caring toward you? | 69% | 92% always or mostly | 69% |
| Do you feel safe here? | 85% | 100% always or mostly | 78% |
| Do you get the care you need? | 69% | 92% always or mostly | 65% |
| Do staff know what they are doing? | 62% | 93% always or mostly | 44% |
| Do you feel at home here? | 77% | 92% always or mostly | 64% |
| Do staff explain things to you? | 77% | 92% always or mostly | 46% |
| Do staff follow up when you raise something? | 46% | 92% always or mostly | 48% |
| Do you have a say in your daily life? | 100% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 69% | 84% always or mostly | 60% |
| Is this place well run? | 69% | 92% always or mostly | 46% |
| Do you like the food here? | 46% | 92% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Laurina Lodge Hostel compares
Laurina Lodge Hostel holds an overall Star Rating of 4 out of 5. That is above the VIC average of 3.84, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 51 funded places it is about average in size (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is quality measures at 3, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Laurina Lodge Hostel | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 5 | 3.25 |
| Quality measures | 3 | 3.04 |
Questions worth asking Laurina Lodge Hostel
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all aged care homes in Heyfield
Common questions about Laurina Lodge Hostel
What is the Star Rating of Laurina Lodge Hostel?
Laurina Lodge Hostel has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Laurina Lodge Hostel located?
Laurina Lodge Hostel is at 1 ELEANOR Street, Heyfield, VIC 3858. You can see every other home nearby on our Heyfield page.
How many residents does Laurina Lodge Hostel have?
Laurina Lodge Hostel has 51 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Laurina Lodge Hostel?
Laurina Lodge Hostel is operated by Heyfield Hospital Incorporated (community based). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Laurina Lodge Hostel?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Laurina Lodge Hostel side by side with other options near Heyfield, free.