Lutheran Homes Hamilton
72 Ballarat Road, Hamilton VIC 3300
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Lutheran Homes Hamilton side by side with other options near Hamilton: ratings, room availability signals, and the questions worth asking on a tour.
We will put Lutheran Homes Hamilton at the top of a shortlist beside the other options near Hamilton, and can introduce you to the home if you would like.
CareShortlist is independent. This page is not an endorsement and Lutheran Homes Hamilton has not paid to appear here.
What residents say about Lutheran Homes Hamilton
These are not online reviews. The Australian Government interviews residents of Lutheran Homes Hamilton face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Staff are kind and caring: 85% said always, against a national average of 69%.
- Feels safe: 92% said always, against a national average of 78%.
- Has a say: 85% said always, against a national average of 72%.
Where residents rate it lower
- Concerns followed up: 8% said always, against a national average of 48%. Worth asking about on a visit.
- Staff know what they are doing: 8% said always, against a national average of 44%. Worth asking about on a visit.
- Things are explained: 15% said always, against a national average of 46%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 69% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 85% | 100% always or mostly | 69% |
| Do you feel safe here? | 92% | 100% always or mostly | 78% |
| Do you get the care you need? | 77% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 8% | 93% always or mostly | 44% |
| Do you feel at home here? | 62% | 100% always or mostly | 64% |
| Do staff explain things to you? | 15% | 61% always or mostly | 46% |
| Do staff follow up when you raise something? | 8% | 77% always or mostly | 48% |
| Do you have a say in your daily life? | 85% | 93% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 46% | 77% always or mostly | 60% |
| Is this place well run? | 31% | 93% always or mostly | 46% |
| Do you like the food here? | 23% | 85% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Lutheran Homes Hamilton compares
This service does not have a published Star Rating in the May 2026 government extract, so it cannot be compared on score. That is not a red flag by itself: newer services, Multi-Purpose Services and some regional programs are commonly unrated. It does mean the questions you ask on a visit carry more weight than usual.
Other homes near Lutheran Homes Hamilton
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Lutheran Homes Hamilton, with their official ratings beside them.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| The Birches | Hamilton | 1.2 km | 4 | 45 |
| Grange Residential Care Services | Hamilton | 2 km | 4 | 50 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Lutheran Homes Hamilton
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- How many registered nurse hours does each resident receive per day, and how does that compare with the government target? Ask to see the current roster.
- How often do you use agency staff rather than your own, and what is your staff turnover in the last year?
- Why does this service not have a published Star Rating yet, and when do you expect one?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Lutheran Homes Hamilton with Grange Residential Care Services
See all Lutheran Homes Group Incorporated homes and services
See all aged care homes in Hamilton
Common questions about Lutheran Homes Hamilton
What is the Star Rating of Lutheran Homes Hamilton?
Lutheran Homes Hamilton does not have a published overall Star Rating in the May 2026 government extract. This is common for newer services, Multi-Purpose Services and some regional programs.
Where is Lutheran Homes Hamilton located?
Lutheran Homes Hamilton is at 72 Ballarat Road, Hamilton, VIC 3300. You can see every other home nearby on our Hamilton page.
How many residents does Lutheran Homes Hamilton have?
Lutheran Homes Hamilton has 59 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Lutheran Homes Hamilton?
Lutheran Homes Hamilton is operated by Lutheran Homes Group Incorporated (religious). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Lutheran Homes Hamilton?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Lutheran Homes Hamilton side by side with other options near Hamilton, free.