May Shaw Residential Aged Care
37 Wellington Street, Swansea TAS 7190
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts May Shaw Residential Aged Care side by side with other options near Swansea: ratings, room availability signals, and the questions worth asking on a tour.
We will put May Shaw Residential Aged Care at the top of a shortlist beside the other options near Swansea, and can introduce you to the home if you would like.
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What residents say about May Shaw Residential Aged Care
These are not online reviews. The Australian Government interviews residents of May Shaw Residential Aged Care face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it lower
- Feels like home: 23% said always, against a national average of 64%. Worth asking about on a visit.
- Has a say: 38% said always, against a national average of 72%. Worth asking about on a visit.
- Treated with respect: 38% said always, against a national average of 68%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 38% | 92% always or mostly | 68% |
| Are staff kind and caring toward you? | 46% | 92% always or mostly | 69% |
| Do you feel safe here? | 69% | 100% always or mostly | 78% |
| Do you get the care you need? | 46% | 84% always or mostly | 65% |
| Do staff know what they are doing? | 31% | 62% always or mostly | 44% |
| Do you feel at home here? | 23% | 69% always or mostly | 64% |
| Do staff explain things to you? | 38% | 69% always or mostly | 46% |
| Do staff follow up when you raise something? | 23% | 69% always or mostly | 48% |
| Do you have a say in your daily life? | 38% | 61% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 69% | 92% always or mostly | 60% |
| Is this place well run? | 38% | 76% always or mostly | 46% |
| Do you like the food here? | 31% | 69% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How May Shaw Residential Aged Care compares
May Shaw Residential Aged Care holds an overall Star Rating of 4 out of 5. That is about the same as the TAS average of 3.97, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 50 funded places it is about average in size (the national average is about 82).
Its strongest measure is staffing at 5 out of 5. Its weakest is residents' experience at 3, which covers how residents themselves rated life in the home, collected in face-to-face interviews. It is the closest thing to asking the people who live there. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | May Shaw Residential Aged Care | National average |
|---|---|---|
| Residents' experience | 3 | 3.63 |
| Compliance | 4 | 4.82 |
| Staffing | 5 | 3.25 |
| Quality measures | 5 | 3.04 |
Questions worth asking May Shaw Residential Aged Care
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- Can I speak with a current resident or a family member of one, without a staff member present?
- What did residents say in the most recent experience survey, and what changed as a result?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all May Shaw Health Centre Inc homes and services
See all aged care homes in Swansea
Common questions about May Shaw Residential Aged Care
What is the Star Rating of May Shaw Residential Aged Care?
May Shaw Residential Aged Care has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is May Shaw Residential Aged Care located?
May Shaw Residential Aged Care is at 37 Wellington Street, Swansea, TAS 7190. You can see every other home nearby on our Swansea page.
How many residents does May Shaw Residential Aged Care have?
May Shaw Residential Aged Care has 50 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns May Shaw Residential Aged Care?
May Shaw Residential Aged Care is operated by May Shaw Health Centre Inc (community based). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at May Shaw Residential Aged Care?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put May Shaw Residential Aged Care side by side with other options near Swansea, free.