Mekong Cairnlea Vietnamese Aged Care
133 Cairnlea Drive, Cairnlea VIC 3023
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Mekong Cairnlea Vietnamese Aged Care side by side with other options near Cairnlea: ratings, room availability signals, and the questions worth asking on a tour.
We will put Mekong Cairnlea Vietnamese Aged Care at the top of a shortlist beside the other options near Cairnlea, and can introduce you to the home if you would like.
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What residents say about Mekong Cairnlea Vietnamese Aged Care
These are not online reviews. The Australian Government interviews residents of Mekong Cairnlea Vietnamese Aged Care face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it lower
- Encouraged to be independent: 23% said always, against a national average of 60%. Worth asking about on a visit.
- Has a say: 38% said always, against a national average of 72%. Worth asking about on a visit.
- Gets the care needed: 31% said always, against a national average of 65%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 69% | 92% always or mostly | 68% |
| Are staff kind and caring toward you? | 54% | 92% always or mostly | 69% |
| Do you feel safe here? | 46% | 92% always or mostly | 78% |
| Do you get the care you need? | 31% | 93% always or mostly | 65% |
| Do staff know what they are doing? | 46% | 92% always or mostly | 44% |
| Do you feel at home here? | 38% | 84% always or mostly | 64% |
| Do staff explain things to you? | 38% | 100% always or mostly | 46% |
| Do staff follow up when you raise something? | 15% | 92% always or mostly | 48% |
| Do you have a say in your daily life? | 38% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 23% | 85% always or mostly | 60% |
| Is this place well run? | 38% | 92% always or mostly | 46% |
| Do you like the food here? | 15% | 77% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Mekong Cairnlea Vietnamese Aged Care compares
Mekong Cairnlea Vietnamese Aged Care holds an overall Star Rating of 4 out of 5. That is above the VIC average of 3.84, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 60 funded places it is about average in size (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is residents' experience at 3, which covers how residents themselves rated life in the home, collected in face-to-face interviews. It is the closest thing to asking the people who live there. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Mekong Cairnlea Vietnamese Aged Care | National average |
|---|---|---|
| Residents' experience | 3 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 4 | 3.25 |
| Quality measures | 5 | 3.04 |
Other homes near Mekong Cairnlea Vietnamese Aged Care
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Mekong Cairnlea Vietnamese Aged Care, with their official ratings beside them. None of them currently rate higher than Mekong Cairnlea Vietnamese Aged Care.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Fronditha Thalpori Aged Care Services - St Albans | St Albans | 1.7 km | 4 | 92 |
| Doutta Galla Grantham Green Aged Care Facility | St Albans | 2.6 km | 4 | 44 |
| Villa Maria Catholic Homes St Bernadette's Aged Care Residence | Sunshine North | 3 km | 4 | 89 |
| Estia Health Ardeer | Ardeer | 3 km | 4 | 55 |
| Arcare Burnside | Burnside | 3.3 km | 4 | 88 |
| St Andrew's Hostel | Ardeer | 3.6 km | 4 | 45 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Mekong Cairnlea Vietnamese Aged Care
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- Can I speak with a current resident or a family member of one, without a staff member present?
- What did residents say in the most recent experience survey, and what changed as a result?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all Indochinese Elderly Refugees Association Victoria Inc homes and services
See all aged care homes in Cairnlea
Common questions about Mekong Cairnlea Vietnamese Aged Care
What is the Star Rating of Mekong Cairnlea Vietnamese Aged Care?
Mekong Cairnlea Vietnamese Aged Care has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Mekong Cairnlea Vietnamese Aged Care located?
Mekong Cairnlea Vietnamese Aged Care is at 133 Cairnlea Drive, Cairnlea, VIC 3023. You can see every other home nearby on our Cairnlea page.
How many residents does Mekong Cairnlea Vietnamese Aged Care have?
Mekong Cairnlea Vietnamese Aged Care has 60 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Mekong Cairnlea Vietnamese Aged Care?
Mekong Cairnlea Vietnamese Aged Care is operated by Indochinese Elderly Refugees Association Victoria Inc (community based). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Mekong Cairnlea Vietnamese Aged Care?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Mekong Cairnlea Vietnamese Aged Care side by side with other options near Cairnlea, free.