Montana Aged Care Facility
36-38 Harbour Street, Mosman NSW 2088
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
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A Star Rating is a starting point, not an answer. Get a free shortlist that puts Montana Aged Care Facility side by side with other options near Mosman: ratings, room availability signals, and the questions worth asking on a tour.
We will put Montana Aged Care Facility at the top of a shortlist beside the other options near Mosman, and can introduce you to the home if you would like.
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What residents say about Montana Aged Care Facility
These are not online reviews. The Australian Government interviews residents of Montana Aged Care Facility face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Staff know what they are doing: 62% said always, against a national average of 44%.
- Feels like home: 77% said always, against a national average of 64%.
Where residents rate it lower
- Feels safe: 38% said always, against a national average of 78%. Worth asking about on a visit.
- Treated with respect: 38% said always, against a national average of 68%. Worth asking about on a visit.
- Staff are kind and caring: 54% said always, against a national average of 69%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 38% | 84% always or mostly | 68% |
| Are staff kind and caring toward you? | 54% | 92% always or mostly | 69% |
| Do you feel safe here? | 38% | 69% always or mostly | 78% |
| Do you get the care you need? | 62% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 62% | 85% always or mostly | 44% |
| Do you feel at home here? | 77% | 92% always or mostly | 64% |
| Do staff explain things to you? | 38% | 84% always or mostly | 46% |
| Do staff follow up when you raise something? | 38% | 61% always or mostly | 48% |
| Do you have a say in your daily life? | 77% | 92% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 54% | 85% always or mostly | 60% |
| Is this place well run? | 38% | 100% always or mostly | 46% |
| Do you like the food here? | 38% | 76% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Montana Aged Care Facility compares
This service does not have a published Star Rating in the May 2026 government extract, so it cannot be compared on score. That is not a red flag by itself: newer services, Multi-Purpose Services and some regional programs are commonly unrated. It does mean the questions you ask on a visit carry more weight than usual.
Other homes near Montana Aged Care Facility
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Montana Aged Care Facility, with their official ratings beside them.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Uniting The Garrison Mosman | Mosman | 0.4 km | 4 | 60 |
| Bupa Mosman | Mosman | 0.4 km | 3 | 64 |
| Glengarry | Mosman | 1.3 km | 4 | 44 |
| Sirius Cove Nursing Home | Mosman | 1.3 km | 4 | 55 |
| Lansdowne Gardens on Wycombe | Neutral Bay | 2.1 km | Not yet rated | 87 |
| Lansdowne Gardens | Neutral Bay | 2.5 km | Not yet rated | 66 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Montana Aged Care Facility
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- How many registered nurse hours does each resident receive per day, and how does that compare with the government target? Ask to see the current roster.
- How often do you use agency staff rather than your own, and what is your staff turnover in the last year?
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- Why does this service not have a published Star Rating yet, and when do you expect one?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Montana Aged Care Facility with Uniting The Garrison Mosman
See all Fresh Fields Management (NSW) - No 1 Pty Ltd homes and services
See all aged care homes in Mosman
Common questions about Montana Aged Care Facility
What is the Star Rating of Montana Aged Care Facility?
Montana Aged Care Facility does not have a published overall Star Rating in the May 2026 government extract. This is common for newer services, Multi-Purpose Services and some regional programs.
Where is Montana Aged Care Facility located?
Montana Aged Care Facility is at 36-38 Harbour Street, Mosman, NSW 2088. You can see every other home nearby on our Mosman page.
How many residents does Montana Aged Care Facility have?
Montana Aged Care Facility has 64 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Montana Aged Care Facility?
Montana Aged Care Facility is operated by Fresh Fields Management (NSW) - No 1 Pty Ltd (private incorporated body). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Montana Aged Care Facility?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Montana Aged Care Facility side by side with other options near Mosman, free.