Murray House
31-37 Murray Street, Wentworth NSW 2648
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Murray House side by side with other options near Wentworth: ratings, room availability signals, and the questions worth asking on a tour.
We will put Murray House at the top of a shortlist beside the other options near Wentworth, and can introduce you to the home if you would like.
CareShortlist is independent. This page is not an endorsement and Murray House has not paid to appear here.
What residents say about Murray House
These are not online reviews. The Australian Government interviews residents of Murray House face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Has a say: 93% said always, against a national average of 72%.
Where residents rate it lower
- Feels safe: 64% said always, against a national average of 78%. Worth asking about on a visit.
- Staff are kind and caring: 57% said always, against a national average of 69%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 71% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 57% | 100% always or mostly | 69% |
| Do you feel safe here? | 64% | 100% always or mostly | 78% |
| Do you get the care you need? | 71% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 36% | 100% always or mostly | 44% |
| Do you feel at home here? | 71% | 100% always or mostly | 64% |
| Do staff explain things to you? | 36% | 86% always or mostly | 46% |
| Do staff follow up when you raise something? | 43% | 86% always or mostly | 48% |
| Do you have a say in your daily life? | 93% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 71% | 85% always or mostly | 60% |
| Is this place well run? | 43% | 93% always or mostly | 46% |
| Do you like the food here? | 21% | 64% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Murray House compares
Murray House holds an overall Star Rating of 4 out of 5. That is above the NSW average of 3.89, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 70 funded places it is about average in size (the national average is about 82).
Its strongest measure is residents' experience at 4 out of 5. Its weakest is compliance at 3, which covers whether the home has met its regulatory obligations. Almost every home scores well here, so a low score is a genuine warning sign rather than a small ding. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Murray House | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 3 | 4.82 |
| Staffing | 4 | 3.25 |
| Quality measures | 4 | 3.04 |
Other homes near Murray House
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Murray House, with their official ratings beside them.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Chaffey Aged Care | Merbein | 14.3 km | Not yet rated | 100 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Murray House
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What compliance issues have been raised by the Aged Care Quality and Safety Commission, and what has been done since? Ask for it in writing.
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all aged care homes in Wentworth
Common questions about Murray House
What is the Star Rating of Murray House?
Murray House has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Murray House located?
Murray House is at 31-37 Murray Street, Wentworth, NSW 2648. You can see every other home nearby on our Wentworth page.
How many residents does Murray House have?
Murray House has 70 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Murray House?
Murray House is operated by Murray House Wentworth Aged Care Ltd (community based). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Murray House?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Murray House side by side with other options near Wentworth, free.