Northern Gardens Aged Care

827-867 SYDNEY Road, Coburg North VIC 3058

Operated by Aged Care Group Pty Ltd · Private Incorporated Body · 60 government-funded places

Official Star Rating

3★★★★★
Residents' experience3
Compliance5
Staffing2
Quality measures3

Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.

Considering this home?

A Star Rating is a starting point, not an answer. Get a free shortlist that puts Northern Gardens Aged Care side by side with other options near Coburg North: ratings, room availability signals, and the questions worth asking on a tour.

We will put Northern Gardens Aged Care at the top of a shortlist beside the other options near Coburg North, and can introduce you to the home if you would like.

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What residents say about Northern Gardens Aged Care

These are not online reviews. The Australian Government interviews residents of Northern Gardens Aged Care face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.

Where residents rate it lower

  • Has a say: 31% said always, against a national average of 72%. Worth asking about on a visit.
  • Gets the care needed: 31% said always, against a national average of 65%. Worth asking about on a visit.
  • Feels like home: 31% said always, against a national average of 64%. Worth asking about on a visit.
What residents were askedSaid “always”Positive overallNational average
Do staff treat you with respect?
46%
77% always or mostly68%
Are staff kind and caring toward you?
46%
92% always or mostly69%
Do you feel safe here?
46%
84% always or mostly78%
Do you get the care you need?
31%
62% always or mostly65%
Do staff know what they are doing?
38%
76% always or mostly44%
Do you feel at home here?
31%
62% always or mostly64%
Do staff explain things to you?
31%
54% always or mostly46%
Do staff follow up when you raise something?
31%
69% always or mostly48%
Do you have a say in your daily life?
31%
62% always or mostly72%
Are you encouraged to do things for yourself?
46%
77% always or mostly60%
Is this place well run?
31%
62% always or mostly46%
Do you like the food here?
23%
61% always or mostly28%

Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.

How Northern Gardens Aged Care compares

Northern Gardens Aged Care holds an overall Star Rating of 3 out of 5. That is below the VIC average of 3.84, and below the national average of 3.83. Nationally, 0% of rated homes score lower and 78% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 60 funded places it is about average in size (the national average is about 82).

Its strongest measure is compliance at 5 out of 5. Its weakest is staffing at 2, which covers how much registered nurse and total care time each resident actually receives against the government's targets. That is the area worth probing on a visit, and we have turned it into specific questions below.

MeasureNorthern Gardens Aged CareNational average
Residents' experience33.63
Compliance54.82
Staffing23.25
Quality measures33.04

Other homes near Northern Gardens Aged Care

Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Northern Gardens Aged Care, with their official ratings beside them. 3 of them currently rate higher.

HomeSuburbDistanceRatingPlaces
Anzac Lodge Private Nursing HomeCoburg North0.8 km4121
Bupa CoburgCoburg1.1 km375
Wintringham Gilgunya VillageCoburg1.8 km351
St Basil's Homes for the Aged in VictoriaFawkner1.9 km4150
Craigcare Pascoe ValePascoe Vale2.3 km4140
Regis FawknerFawkner2.5 km390

Ordered by distance, not by preference. No home pays to appear on this list.

Questions worth asking Northern Gardens Aged Care

Tailored to this home’s own published scores rather than a generic checklist. Take them with you.

  1. How many registered nurse hours does each resident receive per day, and how does that compare with the government target? Ask to see the current roster.
  2. How often do you use agency staff rather than your own, and what is your staff turnover in the last year?
  3. What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
  4. Who would be their main carer day to day, and what happens on nights and weekends?
How this list works. Every service shown here comes from the Australian Government aged care service list. Nobody can pay to be ranked higher, and nobody can pay to hide a rating. When you request personalised options, providers who take part pay CareShortlist a flat referral fee. That fee never changes what you see here and is never charged to you. Read exactly how we work.

Compare Northern Gardens Aged Care with Anzac Lodge Private Nursing Home
See all Aged Care Group Pty Ltd homes and services
See all aged care homes in Coburg North

Common questions about Northern Gardens Aged Care

What is the Star Rating of Northern Gardens Aged Care?

Northern Gardens Aged Care has an overall Star Rating of 3 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.

Where is Northern Gardens Aged Care located?

Northern Gardens Aged Care is at 827-867 SYDNEY Road, Coburg North, VIC 3058. You can see every other home nearby on our Coburg North page.

How many residents does Northern Gardens Aged Care have?

Northern Gardens Aged Care has 60 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.

Who owns Northern Gardens Aged Care?

Northern Gardens Aged Care is operated by Aged Care Group Pty Ltd (private incorporated body). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.

How do I arrange a place at Northern Gardens Aged Care?

You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Northern Gardens Aged Care side by side with other options near Coburg North, free.