Paradise Lakes Care Centre
360 Oxley Drive, Runaway Bay QLD 4216
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Paradise Lakes Care Centre side by side with other options near Runaway Bay: ratings, room availability signals, and the questions worth asking on a tour.
We will put Paradise Lakes Care Centre at the top of a shortlist beside the other options near Runaway Bay, and can introduce you to the home if you would like.
CareShortlist is independent. This page is not an endorsement and Paradise Lakes Care Centre has not paid to appear here.
What residents say about Paradise Lakes Care Centre
These are not online reviews. The Australian Government interviews residents of Paradise Lakes Care Centre face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2026 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Gets the care needed: 85% said always, against a national average of 65%.
- Encouraged to be independent: 77% said always, against a national average of 60%.
- Things are explained: 62% said always, against a national average of 46%.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 77% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 69% | 100% always or mostly | 69% |
| Do you feel safe here? | 92% | 100% always or mostly | 78% |
| Do you get the care you need? | 85% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 38% | 84% always or mostly | 44% |
| Do you feel at home here? | 69% | 84% always or mostly | 64% |
| Do staff explain things to you? | 62% | 85% always or mostly | 46% |
| Do staff follow up when you raise something? | 46% | 77% always or mostly | 48% |
| Do you have a say in your daily life? | 85% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 77% | 92% always or mostly | 60% |
| Is this place well run? | 46% | 77% always or mostly | 46% |
| Do you like the food here? | 38% | 61% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2026. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Paradise Lakes Care Centre compares
Paradise Lakes Care Centre holds an overall Star Rating of 4 out of 5. That is above the QLD average of 3.89, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 48 funded places it is smaller than most (the national average is about 82).
Its strongest measure is staffing at 5 out of 5. Its weakest is quality measures at 4, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Paradise Lakes Care Centre | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 4 | 4.82 |
| Staffing | 5 | 3.25 |
| Quality measures | 4 | 3.04 |
Other homes near Paradise Lakes Care Centre
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Paradise Lakes Care Centre, with their official ratings beside them. 1 of them currently rate higher.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Bupa Runaway Bay | Coombabah | 0.7 km | 3 | 108 |
| 501 Respite & Care Services | Biggera Waters | 1.4 km | 3 | 62 |
| TriCare Bayview Place Aged Care Residence | Runaway Bay | 1.8 km | Not yet rated | 86 |
| Harbour Quays Residential Aged Care | Biggera Waters | 2.1 km | 5 | 131 |
| TriCare Labrador Aged Care Residence | Biggera Waters | 3 km | Not yet rated | 70 |
| St Vincent's Care Services Arundel | Arundel | 3.4 km | 4 | 50 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Paradise Lakes Care Centre
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all aged care homes in Runaway Bay
Common questions about Paradise Lakes Care Centre
What is the Star Rating of Paradise Lakes Care Centre?
Paradise Lakes Care Centre has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Paradise Lakes Care Centre located?
Paradise Lakes Care Centre is at 360 Oxley Drive, Runaway Bay, QLD 4216. You can see every other home nearby on our Runaway Bay page.
How many residents does Paradise Lakes Care Centre have?
Paradise Lakes Care Centre has 48 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Paradise Lakes Care Centre?
Paradise Lakes Care Centre is operated by Vanguard Care Communities Pty Ltd (private incorporated body). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Paradise Lakes Care Centre?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Paradise Lakes Care Centre side by side with other options near Runaway Bay, free.