Redland Residential Care Facility
3 Weippin Street, Cleveland QLD 4163
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
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A Star Rating is a starting point, not an answer. Get a free shortlist that puts Redland Residential Care Facility side by side with other options near Cleveland: ratings, room availability signals, and the questions worth asking on a tour.
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What residents say about Redland Residential Care Facility
These are not online reviews. The Australian Government interviews residents of Redland Residential Care Facility face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2026 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Staff know what they are doing: 67% said always, against a national average of 44%.
- Well run: 67% said always, against a national average of 46%.
- Gets the care needed: 83% said always, against a national average of 65%.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 67% | 84% always or mostly | 68% |
| Are staff kind and caring toward you? | 83% | 91% always or mostly | 69% |
| Do you feel safe here? | 75% | 100% always or mostly | 78% |
| Do you get the care you need? | 83% | 83% always or mostly | 65% |
| Do staff know what they are doing? | 67% | 84% always or mostly | 44% |
| Do you feel at home here? | 58% | 83% always or mostly | 64% |
| Do staff explain things to you? | 58% | 83% always or mostly | 46% |
| Do staff follow up when you raise something? | 58% | 83% always or mostly | 48% |
| Do you have a say in your daily life? | 75% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 50% | 100% always or mostly | 60% |
| Is this place well run? | 67% | 92% always or mostly | 46% |
| Do you like the food here? | 33% | 50% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2026. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Redland Residential Care Facility compares
This service does not have a published Star Rating in the May 2026 government extract, so it cannot be compared on score. That is not a red flag by itself: newer services, Multi-Purpose Services and some regional programs are commonly unrated. It does mean the questions you ask on a visit carry more weight than usual.
Other homes near Redland Residential Care Facility
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Redland Residential Care Facility, with their official ratings beside them.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Infinite Care Cleveland | Cleveland | 0.6 km | 4 | 113 |
| Bolton Clarke Seaton Place | Cleveland | 0.8 km | 4 | 137 |
| Blue Care Alexandra Hills Nandeebie Aged Care Facility | Alexandra Hills | 2.2 km | Not yet rated | 76 |
| Arcare Thornlands | Thornlands | 3 km | 3 | 92 |
| Churches of Christ Buckingham Gardens Aged Care Service | Alexandra Hills | 3.2 km | 4 | 50 |
| Finncare Aged Care | Thornlands | 3.5 km | 4 | 61 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Redland Residential Care Facility
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- Why does this service not have a published Star Rating yet, and when do you expect one?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Redland Residential Care Facility with Infinite Care Cleveland
See all Queensland Health homes and services
See all aged care homes in Cleveland
Common questions about Redland Residential Care Facility
What is the Star Rating of Redland Residential Care Facility?
Redland Residential Care Facility does not have a published overall Star Rating in the May 2026 government extract. This is common for newer services, Multi-Purpose Services and some regional programs.
Where is Redland Residential Care Facility located?
Redland Residential Care Facility is at 3 Weippin Street, Cleveland, QLD 4163. You can see every other home nearby on our Cleveland page.
How many residents does Redland Residential Care Facility have?
Redland Residential Care Facility has 128 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Redland Residential Care Facility?
Redland Residential Care Facility is operated by Queensland Health (state government). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Redland Residential Care Facility?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Redland Residential Care Facility side by side with other options near Cleveland, free.