The Oaks Aged Care Facility
209 Ruwoldt Road, Yahl SA 5291
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts The Oaks Aged Care Facility side by side with other options near Yahl: ratings, room availability signals, and the questions worth asking on a tour.
We will put The Oaks Aged Care Facility at the top of a shortlist beside the other options near Yahl, and can introduce you to the home if you would like.
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What residents say about The Oaks Aged Care Facility
These are not online reviews. The Australian Government interviews residents of The Oaks Aged Care Facility face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Likes the food: 50% said always, against a national average of 28%.
Where residents rate it lower
- Concerns followed up: 25% said always, against a national average of 48%. Worth asking about on a visit.
- Treated with respect: 50% said always, against a national average of 68%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 50% | 83% always or mostly | 68% |
| Are staff kind and caring toward you? | 58% | 100% always or mostly | 69% |
| Do you feel safe here? | 67% | 92% always or mostly | 78% |
| Do you get the care you need? | 67% | 92% always or mostly | 65% |
| Do staff know what they are doing? | 33% | 100% always or mostly | 44% |
| Do you feel at home here? | 75% | 92% always or mostly | 64% |
| Do staff explain things to you? | 42% | 84% always or mostly | 46% |
| Do staff follow up when you raise something? | 25% | 83% always or mostly | 48% |
| Do you have a say in your daily life? | 75% | 83% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 67% | 84% always or mostly | 60% |
| Is this place well run? | 42% | 92% always or mostly | 46% |
| Do you like the food here? | 50% | 67% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How The Oaks Aged Care Facility compares
The Oaks Aged Care Facility holds an overall Star Rating of 3 out of 5. That is below the SA average of 3.67, and below the national average of 3.83. Nationally, 0% of rated homes score lower and 78% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 42 funded places it is smaller than most (the national average is about 82).
Its strongest measure is compliance at 4 out of 5. Its weakest is quality measures at 2, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | The Oaks Aged Care Facility | National average |
|---|---|---|
| Residents' experience | 3 | 3.63 |
| Compliance | 4 | 4.82 |
| Staffing | 2 | 3.25 |
| Quality measures | 2 | 3.04 |
Other homes near The Oaks Aged Care Facility
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to The Oaks Aged Care Facility, with their official ratings beside them. 2 of them currently rate higher.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Boandik Kessal | Mount Gambier | 4.9 km | 4 | 73 |
| Boandik St Mary's | Mount Gambier | 5.3 km | 3 | 68 |
| Boandik Crouch Street | Mount Gambier | 5.7 km | 3 | 73 |
| Resthaven Mount Gambier | Mount Gambier | 6.6 km | 4 | 102 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking The Oaks Aged Care Facility
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- How many registered nurse hours does each resident receive per day, and how does that compare with the government target? Ask to see the current roster.
- How often do you use agency staff rather than your own, and what is your staff turnover in the last year?
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all aged care homes in Yahl
Common questions about The Oaks Aged Care Facility
What is the Star Rating of The Oaks Aged Care Facility?
The Oaks Aged Care Facility has an overall Star Rating of 3 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is The Oaks Aged Care Facility located?
The Oaks Aged Care Facility is at 209 Ruwoldt Road, Yahl, SA 5291. You can see every other home nearby on our Yahl page.
How many residents does The Oaks Aged Care Facility have?
The Oaks Aged Care Facility has 42 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns The Oaks Aged Care Facility?
The Oaks Aged Care Facility is operated by Goel Nominees Pty Ltd (private incorporated body). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at The Oaks Aged Care Facility?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put The Oaks Aged Care Facility side by side with other options near Yahl, free.