Victoria by the Park
27 Victoria Street, Elsternwick VIC 3185
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Victoria by the Park side by side with other options near Elsternwick: ratings, room availability signals, and the questions worth asking on a tour.
We will put Victoria by the Park at the top of a shortlist beside the other options near Elsternwick, and can introduce you to the home if you would like.
CareShortlist is independent. This page is not an endorsement and Victoria by the Park has not paid to appear here.
What residents say about Victoria by the Park
These are not online reviews. The Australian Government interviews residents of Victoria by the Park face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Things are explained: 69% said always, against a national average of 46%.
- Concerns followed up: 62% said always, against a national average of 48%.
- Feels safe: 92% said always, against a national average of 78%.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 69% | 92% always or mostly | 68% |
| Are staff kind and caring toward you? | 77% | 100% always or mostly | 69% |
| Do you feel safe here? | 92% | 100% always or mostly | 78% |
| Do you get the care you need? | 77% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 38% | 100% always or mostly | 44% |
| Do you feel at home here? | 69% | 84% always or mostly | 64% |
| Do staff explain things to you? | 69% | 84% always or mostly | 46% |
| Do staff follow up when you raise something? | 62% | 85% always or mostly | 48% |
| Do you have a say in your daily life? | 77% | 77% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 62% | 77% always or mostly | 60% |
| Is this place well run? | 46% | 84% always or mostly | 46% |
| Do you like the food here? | 31% | 85% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Victoria by the Park compares
Victoria by the Park holds an overall Star Rating of 5 out of 5. That is above the VIC average of 3.84, and above the national average of 3.83. Nationally, 94% of rated homes score lower and 0% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 70 funded places it is about average in size (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is residents' experience at 4, which covers how residents themselves rated life in the home, collected in face-to-face interviews. It is the closest thing to asking the people who live there. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Victoria by the Park | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 5 | 3.25 |
| Quality measures | 5 | 3.04 |
Other homes near Victoria by the Park
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Victoria by the Park, with their official ratings beside them. None of them currently rate higher than Victoria by the Park.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Graceland Manor | Elsternwick | 0.2 km | Not yet rated | 45 |
| HammondCare - The Glens | Caulfield | 0.7 km | 4 | 69 |
| HammondCare - Caulfield Village | Caulfield | 0.7 km | 4 | 81 |
| Calvary Huntly Suites | Caulfield South | 1.1 km | Not yet rated | 83 |
| Arcare Caulfield | Caulfield North | 1.6 km | 4 | 112 |
| Arcare Brighton | Brighton | 1.7 km | 4 | 61 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Victoria by the Park
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- Can I speak with a current resident or a family member of one, without a staff member present?
- What did residents say in the most recent experience survey, and what changed as a result?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all Provectus Care Pty Limited homes and services
See all aged care homes in Elsternwick
Common questions about Victoria by the Park
What is the Star Rating of Victoria by the Park?
Victoria by the Park has an overall Star Rating of 5 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Victoria by the Park located?
Victoria by the Park is at 27 Victoria Street, Elsternwick, VIC 3185. You can see every other home nearby on our Elsternwick page.
How many residents does Victoria by the Park have?
Victoria by the Park has 70 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Victoria by the Park?
Victoria by the Park is operated by Provectus Care Pty Limited (private incorporated body). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Victoria by the Park?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Victoria by the Park side by side with other options near Elsternwick, free.