Wisteria Lodge
Melody Park Retirement Resort, 261 Gilston Road, Nerang QLD 4211
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Wisteria Lodge side by side with other options near Nerang: ratings, room availability signals, and the questions worth asking on a tour.
We will put Wisteria Lodge at the top of a shortlist beside the other options near Nerang, and can introduce you to the home if you would like.
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What residents say about Wisteria Lodge
These are not online reviews. The Australian Government interviews residents of Wisteria Lodge face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2026 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Likes the food: 75% said always, against a national average of 28%.
- Well run: 75% said always, against a national average of 46%.
- Things are explained: 75% said always, against a national average of 46%.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 67% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 83% | 100% always or mostly | 69% |
| Do you feel safe here? | 92% | 100% always or mostly | 78% |
| Do you get the care you need? | 83% | 91% always or mostly | 65% |
| Do staff know what they are doing? | 58% | 83% always or mostly | 44% |
| Do you feel at home here? | 83% | 83% always or mostly | 64% |
| Do staff explain things to you? | 75% | 92% always or mostly | 46% |
| Do staff follow up when you raise something? | 75% | 92% always or mostly | 48% |
| Do you have a say in your daily life? | 75% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 75% | 92% always or mostly | 60% |
| Is this place well run? | 75% | 83% always or mostly | 46% |
| Do you like the food here? | 75% | 83% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2026. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Wisteria Lodge compares
Wisteria Lodge holds an overall Star Rating of 4 out of 5. That is above the QLD average of 3.89, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 40 funded places it is smaller than most (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is quality measures at 3, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Wisteria Lodge | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 4 | 3.25 |
| Quality measures | 3 | 3.04 |
Other homes near Wisteria Lodge
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Wisteria Lodge, with their official ratings beside them. None of them currently rate higher than Wisteria Lodge.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Churches of Christ Homesteads Aged Care Service | Nerang | 2.3 km | 4 | 41 |
| Infinite Care Ashmore | Ashmore | 6.7 km | 4 | 157 |
| Hill View House - Merrimac | Merrimac | 6.8 km | 4 | 134 |
| Merrimac Park Private Care | Merrimac | 6.9 km | 4 | 96 |
| Hill View House - Ashmore | Ashmore | 7.2 km | 4 | 40 |
| TriCare Cypress Gardens Aged Care Residence | Clear Island Waters | 7.2 km | Not yet rated | 166 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Wisteria Lodge
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Wisteria Lodge with Churches of Christ Homesteads Aged Care Service
See all Seventh-Day Adventist Aged Care (South Queensland) Ltd homes and services
See all aged care homes in Nerang
Common questions about Wisteria Lodge
What is the Star Rating of Wisteria Lodge?
Wisteria Lodge has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Wisteria Lodge located?
Wisteria Lodge is at Melody Park Retirement Resort, 261 Gilston Road, Nerang, QLD 4211. You can see every other home nearby on our Nerang page.
How many residents does Wisteria Lodge have?
Wisteria Lodge has 40 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Wisteria Lodge?
Wisteria Lodge is operated by Seventh-Day Adventist Aged Care (South Queensland) Ltd (charitable). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Wisteria Lodge?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Wisteria Lodge side by side with other options near Nerang, free.