Aged care homes in Chinchilla, QLD

1 aged care home in Chinchilla, from the Australian Government service list, with official Star Ratings where published.

Southern Cross Care Chinchilla - Illoura Village

22-30 Zeller Street, Chinchilla QLD 4413
Operated by Southern Cross Care (QLD) Ltd · Religious
★★★★★
81 places

What the official data says about aged care in Chinchilla

Chinchilla has 1 aged care home, holding 81 funded places between them. Widening the search to 20 km brings the total to 1, which is the realistic pool most families choose from. The average home here holds about 81 residents.

Across the 1 rated home in Chinchilla, the average overall Star Rating is 3 out of 5. That is below the state average for Queensland of 3.89 by 0.89 of a star, against a national average of 3.83.

What residents in Chinchilla say

Averaged across the 1 home in Chinchilla whose residents were interviewed by the government. This is the local picture behind the star ratings. Residents here are most positive about feels safe (67% said always) and least positive about things are explained (20%).

Residents said “always” toChinchillaNational
Treated with respect
33%
68%
Staff are kind and caring
47%
69%
Feels safe
67%
78%
Gets the care needed
47%
65%
Staff know what they are doing
33%
44%
Feels like home
53%
64%
Things are explained
20%
46%
Concerns followed up
27%
48%
Has a say
60%
72%
Encouraged to be independent
33%
60%
Well run
47%
46%
Likes the food
33%
28%

How Chinchilla homes score on each measure

An overall rating is built from four separate measures. Averages for the homes here, next to the national average, so you can see where this area is genuinely strong and where to ask harder questions.

MeasureChinchillaNationalWhat it covers
Residents' experience33.63how residents themselves rated life in the home, collected in face-to-face interviews. It is the closest thing to asking the people who live there.
Compliance54.82whether the home has met its regulatory obligations. Almost every home scores well here, so a low score is a genuine warning sign rather than a small ding.
Staffing23.25how much registered nurse and total care time each resident actually receives against the government's targets.
Quality measures33.04clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss.

Source: Australian Government Star Ratings, May 2026 extract. How to read these ratings properly.

Who runs the homes in Chinchilla

Many services belong to a larger group. Knowing the operator is useful, because standards, pricing structures and culture often travel across a group.

What it costs to move into a home near Chinchilla

Fees are set nationally, not by suburb, so the structure is the same in Chinchilla as anywhere in Australia: a basic daily fee of $66.80 a day (as at 20 March 2026) that everyone pays, a means-tested care fee based on your income and assets, and an accommodation payment set by each individual home. That last one is where Chinchilla homes will differ from each other, and it is the number to ask for in writing. Non-clinical contributions are capped over a lifetime at $137,917.01.

Estimate a room deposit or daily payment · The full cost guide

How this list works. Every service shown here comes from the Australian Government aged care service list. Nobody can pay to be ranked higher, and nobody can pay to hide a rating. When you request personalised options, providers who take part pay CareShortlist a flat referral fee. That fee never changes what you see here and is never charged to you. Read exactly how we work.

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Common questions about aged care in Chinchilla

How many aged care homes are there in Chinchilla?

1 aged care home is based in Chinchilla on the current national service list, with 81 funded places between them. Widening to 20 km gives 1 options in total.

What is the average Star Rating of aged care homes in Chinchilla?

The 1 rated home average 3 out of 5, compared with 3.89 across Queensland and 3.83 nationally. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist, and the spread between individual homes matters far more than the local average.

How much does an aged care home in Chinchilla cost?

There is no single figure. Everyone pays a basic daily fee of $66.80 a day (as at 20 March 2026). On top of that sits a means-tested care fee set by your income and assets, and an accommodation payment that each home sets individually, paid as a refundable lump sum, a daily payment, or a mix. Lifetime contributions are capped at $137,917.01.

Do I have to choose a home in Chinchilla itself?

No. You can enter any home in Australia that has a place available and accepts your assessment. Families often look a few suburbs wider to find the right fit, which is why we show everything within 20 km of Chinchilla as well.

What is the first step to arranging care in Chinchilla?

An assessment through My Aged Care (myagedcare.gov.au or 1800 200 422). Nothing is government funded until that assessment is done, and the queue moves slowly, so applying early is the single most useful thing you can do. You can shortlist homes while you wait.