Abberfield Aged Care Facility

376-380 Bluff Road, Sandringham VIC 3191

Operated by Sandra Pty Ltd · Private Incorporated Body · 140 government-funded places

Official Star Rating

3★★★★★
Residents' experience2
Compliance5
Staffing1
Quality measures2

Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.

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A Star Rating is a starting point, not an answer. Get a free shortlist that puts Abberfield Aged Care Facility side by side with other options near Sandringham: ratings, room availability signals, and the questions worth asking on a tour.

We will put Abberfield Aged Care Facility at the top of a shortlist beside the other options near Sandringham, and can introduce you to the home if you would like.

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What residents say about Abberfield Aged Care Facility

These are not online reviews. The Australian Government interviews residents of Abberfield Aged Care Facility face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.

Where residents rate it lower

  • Feels like home: 15% said always, against a national average of 64%. Worth asking about on a visit.
  • Staff know what they are doing: 4% said always, against a national average of 44%. Worth asking about on a visit.
  • Has a say: 35% said always, against a national average of 72%. Worth asking about on a visit.
What residents were askedSaid “always”Positive overallNational average
Do staff treat you with respect?
42%
88% always or mostly68%
Are staff kind and caring toward you?
38%
84% always or mostly69%
Do you feel safe here?
54%
92% always or mostly78%
Do you get the care you need?
35%
81% always or mostly65%
Do staff know what they are doing?
4%
69% always or mostly44%
Do you feel at home here?
15%
57% always or mostly64%
Do staff explain things to you?
19%
50% always or mostly46%
Do staff follow up when you raise something?
15%
53% always or mostly48%
Do you have a say in your daily life?
35%
81% always or mostly72%
Are you encouraged to do things for yourself?
42%
84% always or mostly60%
Is this place well run?
19%
65% always or mostly46%
Do you like the food here?
8%
31% always or mostly28%

Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.

How Abberfield Aged Care Facility compares

Abberfield Aged Care Facility holds an overall Star Rating of 3 out of 5. That is below the VIC average of 3.84, and below the national average of 3.83. Nationally, 0% of rated homes score lower and 78% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 140 funded places it is larger than most (the national average is about 82).

Its strongest measure is compliance at 5 out of 5. Its weakest is staffing at 1, which covers how much registered nurse and total care time each resident actually receives against the government's targets. That is the area worth probing on a visit, and we have turned it into specific questions below.

MeasureAbberfield Aged Care FacilityNational average
Residents' experience23.63
Compliance54.82
Staffing13.25
Quality measures23.04

Other homes near Abberfield Aged Care Facility

Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Abberfield Aged Care Facility, with their official ratings beside them. 3 of them currently rate higher.

HomeSuburbDistanceRatingPlaces
Rosehill Aged Care FacilityHighett1 km460
Sandringham Grove Care CommunitySandringham1 kmNot yet rated90
Mercy Place FernhillSandringham1.3 km4120
Fairway Bayside Aged CareSandringham1.4 km465
Regis SandringhamSandringham1.4 km358
Bert Newton Retirement VillageHighett1.8 km379

Ordered by distance, not by preference. No home pays to appear on this list.

Questions worth asking Abberfield Aged Care Facility

Tailored to this home’s own published scores rather than a generic checklist. Take them with you.

  1. How many registered nurse hours does each resident receive per day, and how does that compare with the government target? Ask to see the current roster.
  2. How often do you use agency staff rather than your own, and what is your staff turnover in the last year?
  3. Can I speak with a current resident or a family member of one, without a staff member present?
  4. What did residents say in the most recent experience survey, and what changed as a result?
  5. What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
  6. What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
How this list works. Every service shown here comes from the Australian Government aged care service list. Nobody can pay to be ranked higher, and nobody can pay to hide a rating. When you request personalised options, providers who take part pay CareShortlist a flat referral fee. That fee never changes what you see here and is never charged to you. Read exactly how we work.

Compare Abberfield Aged Care Facility with Mercy Place Fernhill
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Common questions about Abberfield Aged Care Facility

What is the Star Rating of Abberfield Aged Care Facility?

Abberfield Aged Care Facility has an overall Star Rating of 3 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.

Where is Abberfield Aged Care Facility located?

Abberfield Aged Care Facility is at 376-380 Bluff Road, Sandringham, VIC 3191. You can see every other home nearby on our Sandringham page.

How many residents does Abberfield Aged Care Facility have?

Abberfield Aged Care Facility has 140 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.

Who owns Abberfield Aged Care Facility?

Abberfield Aged Care Facility is operated by Sandra Pty Ltd (private incorporated body). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.

How do I arrange a place at Abberfield Aged Care Facility?

You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Abberfield Aged Care Facility side by side with other options near Sandringham, free.