BaptistCare George Forbes House
16 ERIN Street, Queanbeyan NSW 2620
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts BaptistCare George Forbes House side by side with other options near Queanbeyan: ratings, room availability signals, and the questions worth asking on a tour.
We will put BaptistCare George Forbes House at the top of a shortlist beside the other options near Queanbeyan, and can introduce you to the home if you would like.
CareShortlist is independent. This page is not an endorsement and BaptistCare George Forbes House has not paid to appear here.
What residents say about BaptistCare George Forbes House
These are not online reviews. The Australian Government interviews residents of BaptistCare George Forbes House face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Feels like home: 100% said always, against a national average of 64%.
- Concerns followed up: 75% said always, against a national average of 48%.
- Treated with respect: 94% said always, against a national average of 68%.
Where residents rate it lower
- Well run: 31% said always, against a national average of 46%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 94% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 81% | 100% always or mostly | 69% |
| Do you feel safe here? | 94% | 100% always or mostly | 78% |
| Do you get the care you need? | 69% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 50% | 100% always or mostly | 44% |
| Do you feel at home here? | 100% | 100% always or mostly | 64% |
| Do staff explain things to you? | 69% | 100% always or mostly | 46% |
| Do staff follow up when you raise something? | 75% | 100% always or mostly | 48% |
| Do you have a say in your daily life? | 81% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 69% | 100% always or mostly | 60% |
| Is this place well run? | 31% | 93% always or mostly | 46% |
| Do you like the food here? | 19% | 88% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How BaptistCare George Forbes House compares
BaptistCare George Forbes House holds an overall Star Rating of 4 out of 5. That is above the NSW average of 3.89, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 85 funded places it is about average in size (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is staffing at 2, which covers how much registered nurse and total care time each resident actually receives against the government's targets. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | BaptistCare George Forbes House | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 2 | 3.25 |
| Quality measures | 3 | 3.04 |
Other homes near BaptistCare George Forbes House
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to BaptistCare George Forbes House, with their official ratings beside them. None of them currently rate higher than BaptistCare George Forbes House.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Heritage Queanbeyan | Queanbeyan | 0.4 km | Not yet rated | 110 |
| Warrigal Care Queanbeyan | Queanbeyan | 1.2 km | 3 | 132 |
| Mountain View Aged Care Plus Centre | Narrabundah | 8.2 km | 4 | 67 |
| Jindalee Aged Care Residence | Narrabundah | 8.3 km | 4 | 169 |
| BaptistCare Griffith | Griffith | 8.8 km | 4 | 161 |
| BaptistCare Carey Gardens Centre | Red Hill | 9.1 km | 4 | 68 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking BaptistCare George Forbes House
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- How many registered nurse hours does each resident receive per day, and how does that compare with the government target? Ask to see the current roster.
- How often do you use agency staff rather than your own, and what is your staff turnover in the last year?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare BaptistCare George Forbes House with Warrigal Care Queanbeyan
See all BaptistCare homes and services
See all aged care homes in Queanbeyan
Common questions about BaptistCare George Forbes House
What is the Star Rating of BaptistCare George Forbes House?
BaptistCare George Forbes House has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is BaptistCare George Forbes House located?
BaptistCare George Forbes House is at 16 ERIN Street, Queanbeyan, NSW 2620. You can see every other home nearby on our Queanbeyan page.
How many residents does BaptistCare George Forbes House have?
BaptistCare George Forbes House has 85 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns BaptistCare George Forbes House?
BaptistCare George Forbes House is operated by BaptistCare NSW & ACT (charitable). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at BaptistCare George Forbes House?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put BaptistCare George Forbes House side by side with other options near Queanbeyan, free.