Warrigal Care Queanbeyan
111 Campbell Street, Queanbeyan NSW 2620
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Warrigal Care Queanbeyan side by side with other options near Queanbeyan: ratings, room availability signals, and the questions worth asking on a tour.
We will put Warrigal Care Queanbeyan at the top of a shortlist beside the other options near Queanbeyan, and can introduce you to the home if you would like.
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What residents say about Warrigal Care Queanbeyan
These are not online reviews. The Australian Government interviews residents of Warrigal Care Queanbeyan face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Treated with respect: 92% said always, against a national average of 68%.
- Encouraged to be independent: 84% said always, against a national average of 60%.
- Feels like home: 88% said always, against a national average of 64%.
Where residents rate it lower
- Well run: 32% said always, against a national average of 46%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 92% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 84% | 96% always or mostly | 69% |
| Do you feel safe here? | 88% | 100% always or mostly | 78% |
| Do you get the care you need? | 72% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 48% | 100% always or mostly | 44% |
| Do you feel at home here? | 88% | 100% always or mostly | 64% |
| Do staff explain things to you? | 52% | 72% always or mostly | 46% |
| Do staff follow up when you raise something? | 56% | 76% always or mostly | 48% |
| Do you have a say in your daily life? | 80% | 100% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 84% | 96% always or mostly | 60% |
| Is this place well run? | 32% | 96% always or mostly | 46% |
| Do you like the food here? | 32% | 64% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Warrigal Care Queanbeyan compares
Warrigal Care Queanbeyan holds an overall Star Rating of 3 out of 5. That is below the NSW average of 3.89, and below the national average of 3.83. Nationally, 0% of rated homes score lower and 78% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 132 funded places it is larger than most (the national average is about 82).
Its strongest measure is residents' experience at 4 out of 5. Its weakest is staffing at 2, which covers how much registered nurse and total care time each resident actually receives against the government's targets. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Warrigal Care Queanbeyan | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 4 | 4.82 |
| Staffing | 2 | 3.25 |
| Quality measures | 3 | 3.04 |
Other homes near Warrigal Care Queanbeyan
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Warrigal Care Queanbeyan, with their official ratings beside them. 5 of them currently rate higher.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Heritage Queanbeyan | Queanbeyan | 0.9 km | Not yet rated | 110 |
| BaptistCare George Forbes House | Queanbeyan | 1.2 km | 4 | 85 |
| Mountain View Aged Care Plus Centre | Narrabundah | 7.9 km | 4 | 67 |
| Jindalee Aged Care Residence | Narrabundah | 7.9 km | 4 | 169 |
| BaptistCare Griffith | Griffith | 8.7 km | 4 | 161 |
| BaptistCare Carey Gardens Centre | Red Hill | 8.8 km | 4 | 68 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Warrigal Care Queanbeyan
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- How many registered nurse hours does each resident receive per day, and how does that compare with the government target? Ask to see the current roster.
- How often do you use agency staff rather than your own, and what is your staff turnover in the last year?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Warrigal Care Queanbeyan with BaptistCare George Forbes House
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Common questions about Warrigal Care Queanbeyan
What is the Star Rating of Warrigal Care Queanbeyan?
Warrigal Care Queanbeyan has an overall Star Rating of 3 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Warrigal Care Queanbeyan located?
Warrigal Care Queanbeyan is at 111 Campbell Street, Queanbeyan, NSW 2620. You can see every other home nearby on our Queanbeyan page.
How many residents does Warrigal Care Queanbeyan have?
Warrigal Care Queanbeyan has 132 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Warrigal Care Queanbeyan?
Warrigal Care Queanbeyan is operated by Warrigal Care Limited (charitable). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Warrigal Care Queanbeyan?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Warrigal Care Queanbeyan side by side with other options near Queanbeyan, free.