Boollam Boollam Aged Care Centre
376 Warrigal Road, Cheltenham VIC 3192
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Boollam Boollam Aged Care Centre side by side with other options near Cheltenham: ratings, room availability signals, and the questions worth asking on a tour.
We will put Boollam Boollam Aged Care Centre at the top of a shortlist beside the other options near Cheltenham, and can introduce you to the home if you would like.
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What residents say about Boollam Boollam Aged Care Centre
These are not online reviews. The Australian Government interviews residents of Boollam Boollam Aged Care Centre face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2026 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Well run: 81% said always, against a national average of 46%.
- Things are explained: 71% said always, against a national average of 46%.
- Gets the care needed: 86% said always, against a national average of 65%.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 76% | 86% always or mostly | 68% |
| Are staff kind and caring toward you? | 76% | 90% always or mostly | 69% |
| Do you feel safe here? | 81% | 91% always or mostly | 78% |
| Do you get the care you need? | 86% | 86% always or mostly | 65% |
| Do staff know what they are doing? | 57% | 81% always or mostly | 44% |
| Do you feel at home here? | 71% | 81% always or mostly | 64% |
| Do staff explain things to you? | 71% | 81% always or mostly | 46% |
| Do staff follow up when you raise something? | 67% | 86% always or mostly | 48% |
| Do you have a say in your daily life? | 71% | 90% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 76% | 86% always or mostly | 60% |
| Is this place well run? | 81% | 91% always or mostly | 46% |
| Do you like the food here? | 33% | 71% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2026. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Boollam Boollam Aged Care Centre compares
This service does not have a published Star Rating in the May 2026 government extract, so it cannot be compared on score. That is not a red flag by itself: newer services, Multi-Purpose Services and some regional programs are commonly unrated. It does mean the questions you ask on a visit carry more weight than usual.
Other homes near Boollam Boollam Aged Care Centre
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Boollam Boollam Aged Care Centre, with their official ratings beside them.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Allambee Nursing Home Kingston Centre | Cheltenham | 0 km | Not yet rated | 35 |
| Arcare Cheltenham | Cheltenham | 1.2 km | 4 | 90 |
| Cheltenham Parkside Care Community | Cheltenham | 1.6 km | Not yet rated | 45 |
| Cheltenham Manor | Cheltenham | 1.8 km | Not yet rated | 155 |
| Mercy Place Mentone | Mentone | 2.8 km | 4 | 128 |
| Bolton Clarke Avonlea | Mentone | 3 km | 4 | 70 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Boollam Boollam Aged Care Centre
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- Why does this service not have a published Star Rating yet, and when do you expect one?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Boollam Boollam Aged Care Centre with Arcare Cheltenham
See all Monash Health homes and services
See all aged care homes in Cheltenham
Common questions about Boollam Boollam Aged Care Centre
What is the Star Rating of Boollam Boollam Aged Care Centre?
Boollam Boollam Aged Care Centre does not have a published overall Star Rating in the May 2026 government extract. This is common for newer services, Multi-Purpose Services and some regional programs.
Where is Boollam Boollam Aged Care Centre located?
Boollam Boollam Aged Care Centre is at 376 Warrigal Road, Cheltenham, VIC 3192. You can see every other home nearby on our Cheltenham page.
How many residents does Boollam Boollam Aged Care Centre have?
Boollam Boollam Aged Care Centre has 100 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Boollam Boollam Aged Care Centre?
Boollam Boollam Aged Care Centre is operated by Monash Health (state government). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Boollam Boollam Aged Care Centre?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Boollam Boollam Aged Care Centre side by side with other options near Cheltenham, free.