Carinity Hilltop

23 Rochester Terrace, Kelvin Grove QLD 4059

Operated by The Baptist Union of Queensland · Religious · 72 government-funded places

Official Star Rating

4★★★★
Residents' experience3
Compliance5
Staffing5
Quality measures5

Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.

Considering this home?

A Star Rating is a starting point, not an answer. Get a free shortlist that puts Carinity Hilltop side by side with other options near Kelvin Grove: ratings, room availability signals, and the questions worth asking on a tour.

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What residents say about Carinity Hilltop

These are not online reviews. The Australian Government interviews residents of Carinity Hilltop face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2026 survey round. It is the closest thing to hearing from the people who actually live there.

Where residents rate it lower

  • Has a say: 36% said always, against a national average of 72%. Worth asking about on a visit.
  • Feels like home: 43% said always, against a national average of 64%. Worth asking about on a visit.
  • Encouraged to be independent: 43% said always, against a national average of 60%. Worth asking about on a visit.
What residents were askedSaid “always”Positive overallNational average
Do staff treat you with respect?
57%
93% always or mostly68%
Are staff kind and caring toward you?
57%
86% always or mostly69%
Do you feel safe here?
79%
100% always or mostly78%
Do you get the care you need?
71%
78% always or mostly65%
Do staff know what they are doing?
36%
72% always or mostly44%
Do you feel at home here?
43%
72% always or mostly64%
Do staff explain things to you?
43%
64% always or mostly46%
Do staff follow up when you raise something?
43%
57% always or mostly48%
Do you have a say in your daily life?
36%
72% always or mostly72%
Are you encouraged to do things for yourself?
43%
79% always or mostly60%
Is this place well run?
57%
86% always or mostly46%
Do you like the food here?
36%
57% always or mostly28%

Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2026. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.

How Carinity Hilltop compares

Carinity Hilltop holds an overall Star Rating of 4 out of 5. That is above the QLD average of 3.89, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 72 funded places it is about average in size (the national average is about 82).

Its strongest measure is compliance at 5 out of 5. Its weakest is residents' experience at 3, which covers how residents themselves rated life in the home, collected in face-to-face interviews. It is the closest thing to asking the people who live there. That is the area worth probing on a visit, and we have turned it into specific questions below.

MeasureCarinity HilltopNational average
Residents' experience33.63
Compliance54.82
Staffing53.25
Quality measures53.04

Other homes near Carinity Hilltop

Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Carinity Hilltop, with their official ratings beside them. None of them currently rate higher than Carinity Hilltop.

HomeSuburbDistanceRatingPlaces
Villa Maria CentreFortitude Valley1.5 km4125
Woodlands Aged Care and NDIS ServicesNewmarket1.8 km464
Rosalie Nursing Care CentrePaddington2.2 kmNot yet rated40
TriCare Ashgrove Aged Care ResidenceAshgrove2.2 kmNot yet rated125
St Vincent's Care Services Kangaroo Point - MarycrestKangaroo Point2.8 km4152
St Vincent's Care Services Kangaroo Point - Lilian CooperKangaroo Point2.8 kmNot yet rated30

Ordered by distance, not by preference. No home pays to appear on this list.

Questions worth asking Carinity Hilltop

Tailored to this home’s own published scores rather than a generic checklist. Take them with you.

  1. Can I speak with a current resident or a family member of one, without a staff member present?
  2. What did residents say in the most recent experience survey, and what changed as a result?
  3. What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
  4. Who would be their main carer day to day, and what happens on nights and weekends?
How this list works. Every service shown here comes from the Australian Government aged care service list. Nobody can pay to be ranked higher, and nobody can pay to hide a rating. When you request personalised options, providers who take part pay CareShortlist a flat referral fee. That fee never changes what you see here and is never charged to you. Read exactly how we work.

See all The Baptist Union of Queensland homes and services
See all aged care homes in Kelvin Grove

Common questions about Carinity Hilltop

What is the Star Rating of Carinity Hilltop?

Carinity Hilltop has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.

Where is Carinity Hilltop located?

Carinity Hilltop is at 23 Rochester Terrace, Kelvin Grove, QLD 4059. You can see every other home nearby on our Kelvin Grove page.

How many residents does Carinity Hilltop have?

Carinity Hilltop has 72 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.

Who owns Carinity Hilltop?

Carinity Hilltop is operated by The Baptist Union of Queensland (religious). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.

How do I arrange a place at Carinity Hilltop?

You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Carinity Hilltop side by side with other options near Kelvin Grove, free.