Woodlands Aged Care and NDIS Services
34 Free Street, Newmarket QLD 4051
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
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A Star Rating is a starting point, not an answer. Get a free shortlist that puts Woodlands Aged Care and NDIS Services side by side with other options near Newmarket: ratings, room availability signals, and the questions worth asking on a tour.
We will put Woodlands Aged Care and NDIS Services at the top of a shortlist beside the other options near Newmarket, and can introduce you to the home if you would like.
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What residents say about Woodlands Aged Care and NDIS Services
These are not online reviews. The Australian Government interviews residents of Woodlands Aged Care and NDIS Services face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2025 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Staff know what they are doing: 71% said always, against a national average of 44%.
- Things are explained: 64% said always, against a national average of 46%.
- Likes the food: 43% said always, against a national average of 28%.
Where residents rate it lower
- Feels like home: 36% said always, against a national average of 64%. Worth asking about on a visit.
- Has a say: 50% said always, against a national average of 72%. Worth asking about on a visit.
- Feels safe: 64% said always, against a national average of 78%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 71% | 92% always or mostly | 68% |
| Are staff kind and caring toward you? | 64% | 100% always or mostly | 69% |
| Do you feel safe here? | 64% | 93% always or mostly | 78% |
| Do you get the care you need? | 71% | 85% always or mostly | 65% |
| Do staff know what they are doing? | 71% | 100% always or mostly | 44% |
| Do you feel at home here? | 36% | 93% always or mostly | 64% |
| Do staff explain things to you? | 64% | 93% always or mostly | 46% |
| Do staff follow up when you raise something? | 57% | 71% always or mostly | 48% |
| Do you have a say in your daily life? | 50% | 93% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 50% | 93% always or mostly | 60% |
| Is this place well run? | 50% | 93% always or mostly | 46% |
| Do you like the food here? | 43% | 86% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2025. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Woodlands Aged Care and NDIS Services compares
Woodlands Aged Care and NDIS Services holds an overall Star Rating of 4 out of 5. That is above the QLD average of 3.89, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 64 funded places it is about average in size (the national average is about 82).
Its strongest measure is staffing at 5 out of 5. Its weakest is quality measures at 2, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Woodlands Aged Care and NDIS Services | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 4 | 4.82 |
| Staffing | 5 | 3.25 |
| Quality measures | 2 | 3.04 |
Other homes near Woodlands Aged Care and NDIS Services
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Woodlands Aged Care and NDIS Services, with their official ratings beside them. 1 of them currently rate higher.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| TriCare Ashgrove Aged Care Residence | Ashgrove | 1.2 km | Not yet rated | 125 |
| Carinity Hilltop | Kelvin Grove | 1.8 km | 4 | 72 |
| Rosalie Nursing Care Centre | Paddington | 3 km | Not yet rated | 40 |
| Villa Maria Centre | Fortitude Valley | 3.1 km | 4 | 125 |
| Windsor Aged Care Services | Windsor | 3.1 km | Not yet rated | 73 |
| St Vincent's Care Services Bardon | Bardon | 3.5 km | 5 | 96 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Woodlands Aged Care and NDIS Services
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all aged care homes in Newmarket
Common questions about Woodlands Aged Care and NDIS Services
What is the Star Rating of Woodlands Aged Care and NDIS Services?
Woodlands Aged Care and NDIS Services has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Woodlands Aged Care and NDIS Services located?
Woodlands Aged Care and NDIS Services is at 34 Free Street, Newmarket, QLD 4051. You can see every other home nearby on our Newmarket page.
How many residents does Woodlands Aged Care and NDIS Services have?
Woodlands Aged Care and NDIS Services has 64 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Woodlands Aged Care and NDIS Services?
Woodlands Aged Care and NDIS Services is operated by Mellreach Pty Ltd (private incorporated body). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Woodlands Aged Care and NDIS Services?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Woodlands Aged Care and NDIS Services side by side with other options near Newmarket, free.