Goodwin Farrer (George Sautelle House)
22 Marshall Street, Farrer ACT 2607
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts Goodwin Farrer (George Sautelle House) side by side with other options near Farrer: ratings, room availability signals, and the questions worth asking on a tour.
We will put Goodwin Farrer (George Sautelle House) at the top of a shortlist beside the other options near Farrer, and can introduce you to the home if you would like.
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What residents say about Goodwin Farrer (George Sautelle House)
These are not online reviews. The Australian Government interviews residents of Goodwin Farrer (George Sautelle House) face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2026 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Well run: 69% said always, against a national average of 46%.
- Encouraged to be independent: 81% said always, against a national average of 60%.
- Concerns followed up: 62% said always, against a national average of 48%.
Where residents rate it lower
- Gets the care needed: 50% said always, against a national average of 65%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 75% | 94% always or mostly | 68% |
| Are staff kind and caring toward you? | 62% | 87% always or mostly | 69% |
| Do you feel safe here? | 88% | 94% always or mostly | 78% |
| Do you get the care you need? | 50% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 44% | 82% always or mostly | 44% |
| Do you feel at home here? | 56% | 87% always or mostly | 64% |
| Do staff explain things to you? | 44% | 82% always or mostly | 46% |
| Do staff follow up when you raise something? | 62% | 87% always or mostly | 48% |
| Do you have a say in your daily life? | 69% | 88% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 81% | 100% always or mostly | 60% |
| Is this place well run? | 69% | 94% always or mostly | 46% |
| Do you like the food here? | 31% | 87% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2026. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How Goodwin Farrer (George Sautelle House) compares
Goodwin Farrer (George Sautelle House) holds an overall Star Rating of 4 out of 5. That is above the ACT average of 3.91, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 81 funded places it is about average in size (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is quality measures at 4, which covers clinical outcomes the home reports, such as pressure injuries, falls, medication management and unplanned weight loss. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | Goodwin Farrer (George Sautelle House) | National average |
|---|---|---|
| Residents' experience | 4 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 4 | 3.25 |
| Quality measures | 4 | 3.04 |
Other homes near Goodwin Farrer (George Sautelle House)
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to Goodwin Farrer (George Sautelle House), with their official ratings beside them. None of them currently rate higher than Goodwin Farrer (George Sautelle House).
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Pines Living | Farrer | 0.6 km | 4 | 130 |
| Southern Cross Care Ozanam Residential Aged Care | Garran | 3.9 km | 3 | 72 |
| Warrigal Hughes | Hughes | 4.6 km | 3 | 176 |
| BaptistCare Carey Gardens Centre | Red Hill | 5 km | 4 | 68 |
| Mountain View Aged Care Plus Centre | Narrabundah | 5 km | 4 | 67 |
| Goodwin Monash | Monash | 5 km | 4 | 120 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking Goodwin Farrer (George Sautelle House)
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- What are your current rates for falls, pressure injuries and unplanned weight loss, and what are you doing to improve them?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
Compare Goodwin Farrer (George Sautelle House) with Pines Living
See all Goodwin Aged Care Services Limited homes and services
See all aged care homes in Farrer
Common questions about Goodwin Farrer (George Sautelle House)
What is the Star Rating of Goodwin Farrer (George Sautelle House)?
Goodwin Farrer (George Sautelle House) has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is Goodwin Farrer (George Sautelle House) located?
Goodwin Farrer (George Sautelle House) is at 22 Marshall Street, Farrer, ACT 2607. You can see every other home nearby on our Farrer page.
How many residents does Goodwin Farrer (George Sautelle House) have?
Goodwin Farrer (George Sautelle House) has 81 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns Goodwin Farrer (George Sautelle House)?
Goodwin Farrer (George Sautelle House) is operated by Goodwin Aged Care Services Limited (charitable). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at Goodwin Farrer (George Sautelle House)?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put Goodwin Farrer (George Sautelle House) side by side with other options near Farrer, free.