mecwacare Rositano House
273 Church Street, Richmond VIC 3121
Official Star Rating
Source: Australian Government Star Ratings quarterly extract, May 2026. Ratings are published by the Department of Health, Disability and Ageing, not by CareShortlist.
Considering this home?
A Star Rating is a starting point, not an answer. Get a free shortlist that puts mecwacare Rositano House side by side with other options near Richmond: ratings, room availability signals, and the questions worth asking on a tour.
We will put mecwacare Rositano House at the top of a shortlist beside the other options near Richmond, and can introduce you to the home if you would like.
CareShortlist is independent. This page is not an endorsement and mecwacare Rositano House has not paid to appear here.
What residents say about mecwacare Rositano House
These are not online reviews. The Australian Government interviews residents of mecwacare Rositano House face to face and publishes what they said. Below is the share who answered “always” to each question, from the 2026 survey round. It is the closest thing to hearing from the people who actually live there.
Where residents rate it highest
- Concerns followed up: 67% said always, against a national average of 48%.
Where residents rate it lower
- Has a say: 33% said always, against a national average of 72%. Worth asking about on a visit.
- Staff know what they are doing: 17% said always, against a national average of 44%. Worth asking about on a visit.
- Treated with respect: 42% said always, against a national average of 68%. Worth asking about on a visit.
| What residents were asked | Said “always” | Positive overall | National average |
|---|---|---|---|
| Do staff treat you with respect? | 42% | 100% always or mostly | 68% |
| Are staff kind and caring toward you? | 50% | 92% always or mostly | 69% |
| Do you feel safe here? | 67% | 75% always or mostly | 78% |
| Do you get the care you need? | 58% | 100% always or mostly | 65% |
| Do staff know what they are doing? | 17% | 92% always or mostly | 44% |
| Do you feel at home here? | 42% | 84% always or mostly | 64% |
| Do staff explain things to you? | 42% | 75% always or mostly | 46% |
| Do staff follow up when you raise something? | 67% | 84% always or mostly | 48% |
| Do you have a say in your daily life? | 33% | 83% always or mostly | 72% |
| Are you encouraged to do things for yourself? | 58% | 100% always or mostly | 60% |
| Is this place well run? | 25% | 100% always or mostly | 46% |
| Do you like the food here? | 8% | 75% always or mostly | 28% |
Source: Residents’ Experience survey, Australian Government Star Ratings (May 2026 extract), interviews conducted in 2026. Percentages are of residents interviewed at this home, not of all residents. CareShortlist does not edit, weight or rank these answers.
How mecwacare Rositano House compares
mecwacare Rositano House holds an overall Star Rating of 4 out of 5. That is above the VIC average of 3.84, and above the national average of 3.83. Nationally, 22% of rated homes score lower and 6% score higher, with the rest level with it. Most homes cluster on the same few scores, so a single star of difference is a bigger gap than it looks. With 30 funded places it is smaller than most (the national average is about 82).
Its strongest measure is compliance at 5 out of 5. Its weakest is residents' experience at 3, which covers how residents themselves rated life in the home, collected in face-to-face interviews. It is the closest thing to asking the people who live there. That is the area worth probing on a visit, and we have turned it into specific questions below.
| Measure | mecwacare Rositano House | National average |
|---|---|---|
| Residents' experience | 3 | 3.63 |
| Compliance | 5 | 4.82 |
| Staffing | 4 | 3.25 |
| Quality measures | 4 | 3.04 |
Other homes near mecwacare Rositano House
Families almost never choose the first home they look at, and they should not have to. These are the closest alternatives to mecwacare Rositano House, with their official ratings beside them. None of them currently rate higher than mecwacare Rositano House.
| Home | Suburb | Distance | Rating | Places |
|---|---|---|---|---|
| Mercy Place East Melbourne | East Melbourne | 1.6 km | 4 | 110 |
| Kew Grove Care Community | Kew | 2 km | Not yet rated | 49 |
| St Vincent's Care Services Kew | Kew | 2.2 km | 4 | 135 |
| Uniting AgeWell Hawthorn Community | Hawthorn | 2.6 km | 4 | 120 |
| The Alba Aged Care Suites | South Melbourne | 3.1 km | 4 | 97 |
| BSL Aged Care - Clifton Hill | Clifton Hill | 3.2 km | 4 | 117 |
Ordered by distance, not by preference. No home pays to appear on this list.
Questions worth asking mecwacare Rositano House
Tailored to this home’s own published scores rather than a generic checklist. Take them with you.
- Can I speak with a current resident or a family member of one, without a staff member present?
- What did residents say in the most recent experience survey, and what changed as a result?
- What is the total weekly cost for someone with my family member's care needs, itemised, including extras?
- Who would be their main carer day to day, and what happens on nights and weekends?
See all MECWA homes and services
See all aged care homes in Richmond
Common questions about mecwacare Rositano House
What is the Star Rating of mecwacare Rositano House?
mecwacare Rositano House has an overall Star Rating of 4 out of 5 in the May 2026 Australian Government extract, against a national average of 3.83. The rating combines residents' experience, compliance, staffing and quality measures.
Where is mecwacare Rositano House located?
mecwacare Rositano House is at 273 Church Street, Richmond, VIC 3121. You can see every other home nearby on our Richmond page.
How many residents does mecwacare Rositano House have?
mecwacare Rositano House has 30 government-funded residential places, compared with a national average of about 82 per home. Size affects the feel of a home and the staffing ratios you should ask about.
Who owns mecwacare Rositano House?
mecwacare Rositano House is operated by MECWA (community based). Standards and pricing structures often travel across a provider group, so it is worth looking at their other homes too.
How do I arrange a place at mecwacare Rositano House?
You need an aged care assessment through My Aged Care (myagedcare.gov.au or 1800 200 422) before a government-funded place can be offered. Once approved, contact the home directly to ask about availability and to arrange a visit. We can also introduce you and put mecwacare Rositano House side by side with other options near Richmond, free.